Terms and Conditions

Please read all the terms and conditions.

We can accept your order and make a legally enforceable agreement without further reference to you. Therefore, you must read these terms and conditions to make sure they contain everything you want and nothing you are unhappy with. If you are not sure about anything, contact us on info@ldri.co

 

Application

  1. These terms and conditions apply to your purchase of the goods (you are the customer). We are Luxury Designer Room Interiors Limited, registered in the UK under number 12807164. Our registered office is The Courtyard, Oakwood Park Business Centre, Fountains Road, Bishop Thornton, Harrogate HG3 3BF. Our email address is info@ldri.co and our telephone number is 01484 621 055.
  2. These are the terms on which we sell all goods to you. By ordering any of the goods, you agree to be bound by these Terms and Conditions.

Interpretation

  1. Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
  2. Contract means the legally-binding agreement between you and us for the sale and purchase of the goods;
  3. Delivery Location means the Supplier's premises or other location where we supply the goods, as the Order states;
  4. Goods means any goods that we supply to you, of the number and description that the Order sets out;
  5. Order means the Customer's order for the Goods from the Supplier as set out

Goods

  1. Our website, catalogues, brochures and other advertisements set out the description of the Goods. Any description is for illustration only, so small discrepancies in colour or size may occur.
  2. For Goods made to your special requirements, you must ensure that any information you provide is accurate.

Basis of Sale

  1. The description of the Goods in our advertising is not a contractual offer to sell the Goods. This applies to our website, catalogues, brochures and any other form of advertisement.
  2. Once you make an Order, we can reject it for any reason. However, we will try to tell you the reason without delay.
  3. A contract for the Goods ordered will form only upon, or if earlier, the Supplier's delivery of the Goods to the Customer.
  4. Any quotation stays valid for a maximum of 14 days from its date. However, we may expressly withdraw it at an earlier time.
  5. Neither party can vary the Contract after entering into it, whether about the description of the Goods, price or otherwise. The exception is a variation that the Customer and the Supplier agree in writing.

  6. We intend these Terms and Conditions to apply only to a Contract that you enter into as a Consumer. This applies where we, the Supplier, and you, the Customer, enter the Contract at any of the Supplier's business premises. It also requires that the Contract is not a contract (i) for which the Customer made an offer in the Supplier's and the Customer's simultaneous physical presence away from those premises, or (ii) made immediately after someone personally and individually addressed the Customer in the Supplier's and the Customer's simultaneous physical presence away from those premises.

    If this is not the case, you must tell us. Then we can provide you with a different contract with terms that are more appropriate to you and which might, in some way, be better for you, for example by giving cancellation rights under consumer protection law.

    Business premises means immovable retail premises where we carry on business on a permanent basis. In the case of movable retail premises, it means premises where we carry on business on a usual basis.

Price and Payment

  1. Our price list, current at the date we accepted the Order, sets out the price of the Goods, any additional delivery or other charges, and the total price. The price may differ if we agree another price in writing.
  2. Prices and charges include VAT at the rate applicable at the time of the Order.
  3. We will not accept an Order, and it will not bind Luxury Designer Room Interiors Limited, unless: a. The Customer has paid in cash the required deposit that the salesperson indicated at the time of purchase. b. If the Customer did not pay in cash, the deposit payment has cleared or, in the case of a credit card, the card issuer has authorised it.
  4. The Customer must pay for Orders for Goods in full prior to delivery or collection, unless the Customer and Luxury Designer Room Interiors Limited have agreed an alternative arrangement.

Delivery

  1. We will deliver the Goods to the Delivery Location by the agreed time or within the agreed period. If there is no agreement, we will deliver without undue delay once we have received the Customer Order.
  2. We do not generally deliver to addresses outside of England and Wales, Scotland, Northern Ireland, the Isle of Man and Channel Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import or other taxes. We will not pay them.
  3. You agree that we may deliver the Goods in instalments if we suffer a shortage of stock or have another genuine and fair reason. This is subject to the above provisions. It also requires that you are not liable for extra charges.
  4. Suppose you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location. In that case, we may charge the reasonable costs of storing and redelivering them.
  5. You become responsible for the Goods from the completion of the delivery or Customer collection. If reasonably practicable, you must examine the Goods before accepting them.

Access and inspection

  1. The Customer is responsible for ensuring that physical access is available for Goods purchased into their home or place of Delivery. The Customer must also provide suitable access to their home to allow a safe delivery. Luxury Designer Room Interiors Limited will accept no responsibility for damage to property resulting from difficult or inadequate access.
  2. The Customer must inspect all Goods on delivery and report any damage to the driver immediately. The driver will take appropriate action. Failure to inspect may affect the Customer's rights to reject the Goods.
  3. We quote all delivery dates for Orders in good faith and will make every effort to honour them. Luxury Designer Room Interiors Limited will not accept a liability claim or cancellation of Goods that are less than 30 days overdue.
  4. We are not liable for any failure or delay in the performance of our duties under these terms and conditions. This covers circumstances beyond the reasonable control of Luxury Designer Room Interiors Limited, including without limitation any labour dispute between Luxury Designer Room Interiors Limited and its employees.

Colours and Finishes

  1. We have made every effort to match colours and finishes. However, we can supply all natural and synthetic colours and finishes only on the understanding that slight variations may occur.

Privacy

  1. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
  2. You should read these Terms and Conditions alongside our policies, including our privacy policy and cookies policy. They are in addition to those policies.
  3. For the purposes of these Terms and Conditions: a. 'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR. b. 'GDPR' means the UK General Data Protection Regulation. c. 'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.
  4. We are a Data Controller of the Personal Data we Process in providing the Goods to you.
  5. Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations under the data Protection Laws.
  6. Before or at the time of collecting Personal Data, we will identify the purposes for which we collect the information. a. We will only Process Personal Data for the purposes we identify. b. We will respect your rights in relation to your Personal Data; and c. We will implement technical and organisational measures to ensure your Personal Data is secure.
  7. For any enquiries or complaints regarding data privacy, you can e-mail: info@ldri.co

Complaints

All complaints must be made in writing to: info@ldri.co