Privacy Policy
Privacy Policy
Privacy and online safety are important to Luxury Designer Room Interiors. This policy explains how we may collect information about you, how we use it, and gives certain assurances on what we will and will not do.
1. Purpose and Consent for Collection
Luxury Designer Room Interiors collects, stores, processes and transmits data in order to provide services to our customers. This may include the marketing of services, the processing of orders, and customer support activities, as well as corporate activities such as interacting with suppliers, job applicants or administration.
By providing personal information to Luxury Designer Room Interiors in any of the ways described in this policy, you are agreeing that you are authorised to provide that information, that you accept this privacy policy, and that Luxury Designer Room Interiors is authorised to process it.
We will collect a range of information about you, either via activity on our website, by email, through customer support, by telephone, in person, or at trade events. This information may include:
- Name
- Organisation
- Address
- Phone number
- Email address
- IP address
- Username
- Credit/debit card details
We will not collect sensitive categories of data without your explicit consent.
Luxury Designer Room Interiors does not undertake any automated decision-making relating to any service activities, except for third-party fraud-checking services that may automatically decline a credit or debit card transaction.
We will not collect data relating to minors as defined under UK law. Minors are not permitted to use our services or interact with us as a corporate entity.
We may from time to time contact you by email regarding service-related matters such as billing, product support and logistics.
Our website uses third-party platforms to collect information on our behalf in order to process transactions and manage accounts. We only use personal data where it is necessary to fulfil your order, communicate key information, inform you of products and services related to your transaction or interests, and deliver customer support. Your personal information may be disclosed to reputable third parties who assist in processing your order, such as our logistics partners. We require all such third parties to treat your personal information as fully confidential and to comply with all applicable UK data protection and consumer legislation. We will not release your personal information to any company outside of Luxury Designer Room Interiors for mailing or marketing purposes.
We shall retain data related to your purchases for a period of six years after your association with us has come to an end, in order to comply with statutory limitation periods.
If you give us your consent, we may contact you with updates about our latest news and offers which we think may be of interest to you. We may also use your information to improve the relevancy of our marketing communications.
2. Data Retention
We will keep your personal information for as long as you are a customer of Luxury Designer Room Interiors.
After you stop being a customer, we may keep your data for longer in order to respond to any questions or complaints and to comply with any legal and accounting requirements.
3. Data Transfers and the Use of Data Sub-Processors
Luxury Designer Room Interiors will not share your data with any third party not directly associated with the provision of our services without your explicit consent. We will also not transfer your data to a third-party country outside of the UK or EEA that is not compliant with applicable data protection laws without your explicit consent.
We make use of a number of third-party organisations to deliver services to our customers. Whilst the following list is not intended to be exhaustive, we typically only transfer personal data to the following third parties where required for the activities set out below:
| Supplier | Why? | Privacy Policy | Basis for Processing |
|---|---|---|---|
| PayPal Inc. | Payment processing and fraud prevention | paypal.com | Contractual |
| Microsoft Ltd | Email and internal document management | privacy.microsoft.com | Legitimate Interests |
| Analytics, geolocation, marketing | google.com | Legitimate Interests | |
| Marketing | facebook.com | Legitimate Interests |
By interacting with Luxury Designer Room Interiors as defined in this policy, you provide your consent for the transfer and use of data by our data processors and their sub-processors, for the purposes of delivering our services and managing our customer relationships.
4. Commitment to Confidentiality and Security of Processing
Luxury Designer Room Interiors uses appropriate technical and organisational security measures to ensure an appropriate level of confidentiality and integrity of your personal data.
Should you have a concern regarding a possible security incident or data breach, please email info@ldri.uk.
5. Cookies
Cookies are small text files stored in your web browser’s memory. They help website providers understand how people use a website, remember login details, and store preferences. We use cookies and similar technologies to help ensure our services function properly, prevent fraud, and analyse and improve our services in accordance with this privacy policy.
5a. How We Use Cookies
We generally use cookies for the following purposes:
To operate our services. Some cookies are essential to the operation of our website, including authentication (remembering your login state), fraud prevention and detection, and storing your basket during your shopping experience.
To analyse and improve our services. Cookies help us understand how to make our website and customer services work better for you, including how people reach our website and what improvements may be needed.
For more effective advertising. Cookies can help us provide more relevant advertising — for example, helping to prevent you from seeing the same advertisement multiple times, or measuring how often an advertisement is viewed or clicked.
5b. How We Use Other Technologies
Pixel tags. Pixel tags (also known as web beacons and clear GIFs) may be used to track user actions, measure the success of our marketing campaigns, and compile usage statistics.
Third-party analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyse information about use of our services. To help protect your privacy, we anonymise personally identifiable information such as IP addresses.
5c. How to Manage Cookies
Your web browser may allow you to change your cookie preferences. Please note that disabling cookies may affect the functionality of certain features on our website. You can manage your cookie settings via the links below:
5d. Cookie Table
Cookies we commonly use are listed below. This list is not exhaustive but describes the main reasons we typically set cookies.
| Cookie | Purpose |
|---|---|
| _fbp | Tracks user activity, targets advertising and monitors performance to provide better-targeted ads on Facebook or other platforms powered by Facebook. |
| MUID / MUIDB | Tracks user activity on the website. Data is used to monitor advertising performance and provide better-targeted ads. |
| _ga / _gid / _gat / NID | Used by Google Analytics to distinguish users and provide analytics data. |
6. Advertising
We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access our website. To do so, these companies may place or recognise a unique cookie or similar tracking technology on your browser. They may also use these technologies, along with data collected about your online use, to recognise you across the devices you use and to make decisions about the advertisements you see.
If you would like to opt out of behavioural advertising delivered by Network Advertising Initiative member companies, please visit the Network Advertising Initiative and Digital Advertising Alliance.
7. Email Marketing
If you are subscribed to our mailing list and no longer wish to receive emails from us, please use the unsubscribe link found in the footer of any of our email communications. To update your email marketing preferences, please click the ‘update subscription preferences’ link in the footer of our email campaigns.
8. Your Rights and How to Get in Touch
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate data
- Request deletion of your data
- Opt out of the sale or sharing of your data, including for behavioural advertising purposes
You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right at any time by contacting us using the details below. You can also discuss any other data protection matters with us, including Subject Access Requests or concerns over the accuracy of data we hold.
Luxury Designer Room Interiors Limited
Company number: 12807164
23–27 King Street, Brighouse, West Yorkshire, England, HD6 1NX
T: 01484 621055
E: info@ldri.uk
Opening hours: Mon–Sat 10am–6pm
All enquiries are monitored during working hours and you should receive a reply within 14 working days.
